Frequently Asked Questions

Everything you need to know about your order and our official gear.

How long will it take for my order to ship?

Standard domestic orders usually process within 2-3 business days. Shipping times vary by location, but most customers receive their apparel within 5-7 business days.

Is the packaging discreet?

Yes. All orders are shipped in plain, unmarked mailers or boxes to ensure your privacy. The sender name on the package will be listed as 'PH Apparel'.

What is your return policy?

We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like underwear or swimwear are final sale.

How do I know which size to order?

Each product page features a detailed size guide. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home and comparing it to our chart for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.